bf77 givi Privacy Policy
This policy describes in detail how bf77 givi collects, uses, and protects your personal information. Please read the entire document carefully before using the platform.
1. Introduction and Scope
This privacy policy applies to the bf77 givi website and its related services. In this document, "we", "our", or "platform" refers to bf77 givi and the entity operating it. "You" or "user" refers to any person who is registered on or browsing this platform.
bf77 givi takes your privacy very seriously. When you register, log in, place bets, or use any service on our platform, you are considered to have agreed to the terms set out in this policy. This policy should be read alongside our Terms and Conditions, as both documents together form the complete contractual relationship between you and us.
If this policy changes, we will post a notice on the platform and update the "Last Updated" date on this page. Continuing to use the platform after a revised policy is published means you accept the new policy.
2. Information We Collect
bf77 givi collects user information in several ways. The categories below are organised by type of information.
2.1 Registration and Identity Information
We collect the information you provide when opening an account, such as:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or other identity document details (where applicable)
2.2 Financial and Transaction Information
Your financial transaction details are recorded during deposits and withdrawals. All financial transactions on bf77 givi are processed through bKash, Nagad, and Rocket. We store your mobile banking number and transaction amounts, but your mobile banking PIN or password is never collected or stored.
2.3 Usage Information and Technical Data
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time of access and session duration
- Which pages were visited and which games or sections were used
- Information collected through cookies and similar tracking technologies
3. Purposes for Using Your Information
bf77 givi uses collected information only for specific and legitimate purposes. We use your information to:
3.1 Account Management and Identity Verification
We use your personal information to keep your account active, secure your login, and verify your identity where necessary. This is essential for the security of the platform.
3.2 Processing Financial Transactions
Your information is used to process your deposit and withdrawal requests correctly and to maintain your transaction history. bf77 givi generally completes withdrawals within 1 hour, and accurate transaction information is required to keep that process smooth.
3.3 Providing Customer Support
Our 24/7 live chat and email support team may view your account information and transaction history to resolve your issues quickly.
3.4 Ensuring Responsible Gaming
We monitor your usage patterns to verify user age (confirming 21+) and to uphold our responsible gaming policy.
3.5 Technical Improvement and Security
Technical data is used to improve platform performance, identify technical errors, and prevent fraud.
4. Sharing Information and Third Parties
bf77 givi does not sell your personal information or transfer it to any third party for commercial purposes. However, information may be shared in the limited circumstances described below.
4.1 Payment Service Providers
Information required to process transactions through bKash, Nagad, and Rocket is shared with these payment service providers. This sharing is solely for the purpose of completing transactions.
4.2 Technology and Game Providers
Game providers (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and others) and technology partners may receive the minimum information necessary to deliver certain services. They are required to comply with the standards of our privacy policy.
4.3 Legal Obligations
If disclosure of information is required by applicable law or a legitimate authority, we will provide the necessary information to meet that legal obligation. Where possible, we will notify you in advance.
5. Cookie Policy
Cookies and similar technologies are used on the bf77 givi platform. Cookies are small text files stored in your browser that help the platform recognise you.
5.1 Types of Cookies
- Essential cookies: These cookies are required to maintain login sessions and ensure security. The platform cannot function properly without them.
- Functional cookies: These help remember your preferences (language, display settings).
- Analytics cookies: These are used to understand which parts of the platform are used most, which helps improve the quality of the service.
5.2 Cookie Control
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some platform features to stop working correctly.
6. Data Storage and Security
Keeping your information secure is a priority for bf77 givi. We have adopted industry-standard technical and organisational measures.
6.1 Encryption and SSL
SSL (Secure Sockets Layer) encryption is active whenever data is transmitted on the platform. This means communication between you and our servers is encrypted and unreadable by third parties.
6.2 Password Protection
Your password is never stored directly. It is encrypted using a strong hashing algorithm. Even bf77 givi staff cannot see your actual password.
6.3 Data Retention Period
We retain your information for as long as your account is active. After an account is closed, some information may be retained for the time needed to meet legal obligations and resolve disputes. Once that period ends, the information is securely deleted.
6.4 Access Control
Only authorised staff can access your information, and only when required for professional reasons. All access is logged and reviewed regularly.
7. Your Rights
bf77 givi respects your rights regarding your information. Your key rights are described below.
7.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a summary of your personal information.
7.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you can request a correction. Please contact our support team in that case.
7.3 Right to Deletion
In certain circumstances you can request that your personal information be deleted. Please note that some information may not be able to be deleted before a set period due to legal obligations or ongoing disputes.
7.4 Right to Limit Communications
If you do not wish to receive promotional emails or messages, you can contact our support team at any time to stop such communications. Important account-related messages are not subject to this restriction.
8. Protection of Children and Minors
bf77 givi strictly prohibits all casino and betting activity for anyone under 21 years of age. We do not knowingly collect information from anyone under 21.
Age is verified at registration. If a user opens an account by providing a false age and this is later proven, the account will be closed immediately and the collected information will be deleted. For more details on this, please read our Responsible Gaming Policy.
9. Third-Party Links and Services
The bf77 givi platform may sometimes reference third-party games or services. These third parties have their own privacy policies, and bf77 givi is not responsible for the way they collect or use information.
We recommend that you read the privacy policy of any third-party service before using it. Game providers (such as Evolution, Pragmatic Play, JILI, and Spribe) have their own data protection practices, which may differ from our policy.
10. International Data Transfers
Although bf77 givi provides services to users in Bangladesh, some technical services and servers may be operated internationally. In such cases, your information is kept protected in accordance with international standards.
Regardless of where your information is stored or processed, the protection standards set out in this privacy policy always apply.
11. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The bf77 givi support team is available 24/7 to assist in both Bengali and English.
You can reach us by email: [email protected]
Immediate assistance is also available via live chat. We generally respond within 24 hours of contact. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.
12. Policy Review and Changes
bf77 givi reserves the right to review and update this privacy policy as needed. If significant changes are made to the policy, we will:
- Post a notice on the platform's main page
- Attempt to notify registered users by email
- Update the "Last Updated" date on this page
Continuing to use the platform after a revised policy takes effect will be taken as your acceptance of the new policy. We can provide previous versions of the policy upon request.